IT Support for Law Firms

BASG provides managed IT and cybersecurity for law firms, built around the obligations that separate legal practice from other businesses: client confidentiality under Rule 1.6, technology competence under Rule 1.1, technically enforced ethical walls, document and practice management support, e-discovery infrastructure, and continuity planning built around court deadlines.

• Solo practitioners and small firms without internal IT
• Mid-sized firms whose IT has outgrown a part-time arrangement
• Litigation practices with e-discovery storage and processing needs
• Firms facing a client security questionnaire or an insurance renewal
• Practices where a conflict requires technically enforced screening
• Firms in Miami, Fort Lauderdale, Boca Raton, and West Palm Beach

1. Assessment: review of confidentiality controls, access model, backup posture, and where privileged material actually lives.
2. Written findings mapped to the obligations — what a Bar inquiry or client questionnaire would ask, and how you currently answer.
3. Remediation: access controls, encryption, email protection, logging that makes breach scope determinable.
4. Ethical wall implementation at the system level where conflicts require screening.
5. Continuity built around filing deadlines rather than generic RTO targets.
6. Ongoing management with quarterly review.

• 24/7 monitoring and help desk
• Matter-centric access control and technically enforced ethical walls
• Document management system support and optimisation
• Email encryption and impersonation protection
• E-discovery storage, processing capacity, and preservation holds
• Practice management and time-and-billing integration
• Backup with tested restores, built around deadline exposure
• Logging sufficient to determine breach scope after an incident

Priced per user per month. Attorney headcount matters less than matter volume, e-discovery storage, and whether the firm carries litigation. Solo and small-firm engagements are deliberately structured so the alternative — an attorney doing systems administration at their own billable rate — is never the cheaper option.

Support for Florida Bar and ABA technology competence expectations (Model Rules 1.1 and 1.6), client security questionnaires, and cyber insurance requirements. Where a firm holds health information as part of a matter, HIPAA obligations are handled alongside. We implement and evidence controls; ethical interpretation stays with the firm.

• General business IT provider — Firms with straightforward needs and no litigation, conflicts screening, or e-discovery requirements.
• Legal-only IT boutique — Large firms wanting deep specialisation in one practice management platform above all else.
• BASG — Firms that need legal-specific handling of confidentiality, ethical walls, and deadlines — with the rest of the IT and security stack from the same team.

What do the Bar rules actually require technically?

Reasonable safeguards you can explain and evidence: documented access controls, encryption, tested backup, and an incident response plan.

Will you replace our practice management system?

Not by default. We support what your attorneys are fluent in and raise replacement only when the platform is the actual problem.

How are ethical walls enforced?

At the system level across DMS, email, and matter files — not by policy asking people not to look.