Managed IT Services in Miami
We are not a national brand with a Miami landing page. Our office is in Coral Gables, our engineers drive to Brickell, and we have supported South Florida businesses since 2002.
Managed IT Services in Miami — At a Glance
A direct, structured answer to the most common questions about managed it services in miami.
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What is managed it services in miami?
BASG provides managed IT, cybersecurity, and AI consulting to businesses in Miami and Miami-Dade County from an office in Coral Gables. Services cover 24/7 monitoring and help desk, security operations, cloud and Microsoft 365 management, compliance support (HIPAA, CMMC, SOC 2 readiness), structured cabling and low-voltage work, and ERP and line-of-business integration.
Who it is for
- Professional services and law firms in Coral Gables and Downtown
- Medical practices and clinics with HIPAA obligations
- Trade, logistics, and import/export operations in Doral and Airport West
- Brickell financial and international business offices
- Regional headquarters running Latin American operations
- Construction firms with Miami-Dade job sites
How it works
- Assessment: on-site review of network, endpoints, backup posture, and compliance exposure.
- Written plan: findings, risks ranked by business impact, and a scoped proposal.
- Onboarding: documentation, monitoring agents, security baseline, and backup verification.
- Steady state: 24/7 monitoring, help desk in English and Spanish, patching, and vendor management.
- Quarterly reviews: roadmap, budget planning, and hurricane-season continuity testing.
What is included
- 24/7 monitoring and remote help desk
- On-site engineering across Miami-Dade from Coral Gables
- Endpoint security, patching, and managed EDR
- Microsoft 365 and cloud administration
- Backup with tested, verified restores
- Hurricane continuity planning and pre-staged hardware
- HIPAA, CMMC, and SOC 2 readiness support
- Structured cabling, access control, and camera systems
Pricing model
Managed IT is priced per user per month. The range depends on device count per user, compliance requirements, and whether on-site presence is scheduled or on demand. Projects such as cabling, migrations, or ERP integration are scoped separately. We assess before quoting.
Compliance & security
HIPAA support for medical practices including risk analysis, BAAs, and encryption standards. CMMC (Levels 1-3, NIST 800-171) for firms on federal work. SOC 2 readiness for firms facing customer security reviews. Managed environments run on NIST CSF baselines.
How it compares to alternatives
- National MSP with a Miami page — Companies that never need anyone physically on site and accept remote-only response.
- Break-fix computer shop — Very small offices with no compliance exposure and tolerance for downtime.
- In-house IT hire — Firms large enough to staff coverage, security, and vendor management across a full week.
- BASG — Miami-Dade businesses that want a local team on site when it matters, bilingual support, and compliance handled as part of operations.
Common questions
- Are you actually in Miami?
- Yes — 275 Alhambra Circle, Coral Gables, in Miami-Dade County. Several firms ranking for this term are headquartered out of state.
- Do you support Spanish-speaking staff?
- Yes, help desk support operates in English and Spanish.
- How fast can someone be on site in Brickell?
- Coral Gables to Brickell is a short drive outside rush hour. On-site response is part of the agreement, not an escalation path.
How to get started
Book a Miami IT assessment. We will review your environment on site, deliver a written findings document with risks ranked by business impact, and provide scoped pricing — whether or not you engage us.
Miami Is Not a Coverage Area to Us
Search "managed IT services Miami" and several of the firms competing for the term run the market from another state. That works until a switch fails, a building needs riser access coordinated, or a storm is three days out.
We have been in South Florida since 2002 and our office is in Coral Gables. The practical difference shows up in the unglamorous parts of the job: being in the building, knowing how property management works downtown, and having replacement hardware on a shelf in the same county as your office.
On-site engineering across Miami-Dade, not a dispatch queue
Bilingual help desk because most Miami workforces need it
Hurricane continuity planned in spring, tested before the season
Where We Are
275 Alhambra Circle
Coral Gables, FL 33134
Who We Serve in Miami-Dade
Professional services, healthcare, construction, logistics and trade, and mid-market operations running ERP alongside daily IT.
Talk to a Local EngineerMiami-Dade Sub-Markets We Work In
Different parts of the county come with genuinely different IT constraints.
Brickell & Downtown
High-rise offices with building-managed risers, freight-elevator scheduling, and after-hours access rules. We plan cabling and hardware swaps around building management, not against it.
Coral Gables
Our home office. Professional services, law, and family-owned firms — the shortest response time we offer anywhere.
Doral & Airport West
Trade, logistics, and import/export operations running warehouse WMS and EDI alongside office IT.
Health District & Coral Way
Medical practices with EHR uptime requirements and HIPAA obligations that do not tolerate a four-hour ticket queue.
PortMiami & Wynwood
Cruise, freight, creative, and agency businesses — mixed Mac and Windows fleets with heavy file transfer.
Aventura & North Miami
Regional headquarters for Latin American operations, often with cross-border data and time-zone coverage needs.
Services for Miami Businesses
The same team handles the whole stack, from the help desk to the ERP.
Managed IT Services
24/7 monitoring, help desk, patching, and vendor management.
Learn moreCybersecurity Services
Zero-trust architecture, managed EDR, and incident response.
Learn moreHealthcare IT
HIPAA-compliant IT for Miami-Dade medical practices and clinics.
Learn moreERP Consulting
Acumatica migration and implementation for mid-market operations.
Learn moreLow Voltage Services
Structured cabling, access control, and camera systems.
Learn moreConstruction IT
Job-site connectivity and Procore support across Miami-Dade.
Learn moreMiami IT Questions
What Miami-Dade businesses ask before they switch providers.
We cover the rest of South Florida too:
Ready for IT That Shows Up?
Book an on-site assessment with a Miami-based team. You will get a written findings document and honest pricing.
Prefer to talk? We answer during business hours and return calls the same day.